Fees & charges

Carbar provides a personalised subscription service that allows our members exclusive access to a fully-maintained and comprehensively insured car.

The weekly subscription fee aims to cover all of the cost of owning, maintaining and running a car such as depreciation, interest, registration, insurance, routine maintenance, roadside assist, mechanic faults, faulty and worn tyres and batteries. The subscription fee excludes tolls and fuel.

The upfront fee covers the costs of procuring the vehicle, cleaning and detailing, comprehensive service and safety checks as well as setting the vehicle up to deliver on our subscription service. It varies for each car depending on the year, make and model selected.

The total minimum costs for Carbar’s service includes the upfront fee and ‘initial’ four week subscription fee. The upfront fee is billed to your chosen payment method when you order a car subscription online. The initial four week subscription fee is billed on the car’s delivery or pick-up otherwise known as the “subscription start date”.

Carbar operates a fortnightly billing cycle. The weekly subscription fee as well as any other charges you may incur in connection with the use of our service, such as tolls and possible transaction fees (see below), will be charged to your payment method on the specific payment date. You can choose to pay by Credit Card or Direct Debit.

As a member, you can see your next payment date by visiting our website and navigate to Billings in the Account section of your My Dashboard.

Fees and Charges

Payment methods

To use the Carbar’s service you must provide one or more payment methods. Carbar accepts credit card and direct debit payments.

Your payment method is defaulted to the credit card used when you pay the upfront fee and place your order online. The upfront fee is exempt from credit card transaction fees however, all future recurring billing including the initial four week subscription fee include transaction fees outlined in the table below.

As a member, you can update your payment method by following the instruction below

  • 1. Login to your Carbar account
  • 2. Navigate to your Account and Billings
  • 3. Click Payment Options

Please make sure you continue through the process and click update to complete the change.

Cancelling your service

There are no fees or charges for cancelling your service and you can do so at any time.

You will continue to have access to the car and Carbar’s service through to the end of your current billing period (max. 2 weeks). As a member, you can see your next payment date by visiting our website and navigate to Billings in the Account section of your My Dashboard.

To cancel, simply email us at subscriptions@carbar.com.au and we can coordinate the collection of the vehicle with you.

Additional fees and charges

Fee type
Additional customer application checks fee
Amount
Up to $70.00 inc GST
Calculation
Fixed fee
Additional information
As required
Fee type
Late or Failed payment fee
Amount
$27.50 inc GST
Calculation
Fixed fee
Additional information
Late or Failed payment fee. A late fee is applied to a customer’s account when an invoice is 12 days in arrears.
Fee type
Refuelling service fee
Calculation
$27.50 Admin fee + top up cost at current fuel price (no markup is charged on refuelling)
Fee type
Additional Kilometre Charge
Amount
$0.14 per kilometre
Calculation
$0.14 p/km over 26000 km pa. prorated
Fee type
Administration fee
Amount
$27.50 inc GST
Calculation
Fixed fee
Additional information
General administration fee
Fee type
Credit card transaction fee
Amount
1.75% + $0.30c per transaction
Calculation
Fixed percentage of the total transaction, plus $0.30 cents. Fixed percentage is 1.75%.
Additional information
Charged in arrears and appears itemised on next invoice Upfront fees are exempt from transaction fees.

Last updated 01 02 2021

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