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Frequently asked questions

The deposit will hold the selected car for 48 hrs from the time you make payment (holding period).

Your holding deposit will be credited toward the overall purchase price of the vehicle and it is fully refundable if you change your mind during the holding period.

If you don’t make full payment for the car you are holding within the holding period or if we can’t get in touch with you to confirm the purchase, then your holding deposit will be refunded.

Refunds of holding deposits generally take 3-5 days, depending on your bank.

It’s often the case that customers subscribe to a car, fall in love with it and ask to own it.

Because we own our cars, carbar subscribers can apply to purchase their car outright or seamlessly switch their carbar subscription to a loan arrangement thanks to our partnership with car loan comparison platform, CarClarity.

Change your mind and don't want to own it? Simply stop or swap with as little as two weeks’ notice. It’s that simple!

We offer free delivery for cars within 50kms of the CBD locations as shown online.

If you’re ordering interstate, we can arrange delivery to one of our locations for pick up, or to your door, for an additional charge*. Please speak with our team to confirm the cost of delivery as this can vary depending on time and location.

We have offices in Brisbane , Melbourne and Sydney .