Recently bought a car from Frank at Carbar. We were limited with time and the car we wanted to look at had not been prepared for sale. Frank arranged for us to see it at short notice even though it had not been cleaned and prepped yet. We got to see the car as is. We took it for a drive and decided on it straight away. Frank was amazing. No question went unanswered. He was contactable at all times, even on his day off. He even stayed back for us to do a late pickup on a week night. A great experience thanks to Frank.
I recently bought the car from Carbar through Frank. He is a great person and has helped us more than what we were asking for. He has been so reliable and amazing to deal with the whole way through.The whole process was so easy, Frank had done all the hard work for us and we really appreciate his help. If anyone want to buy a car, Franks is the man you should look for. Love the car, love the services!
I loved that Carbar Autos was not your typical car dealership. It was more relaxed, professional and they had a casual approach to sales. Frank was very upfront with all the flaws about the car rather than trying to talk it up. We didn’t feel pressured and he gave us time to make a decision which was based on our timeline. I was 36 weeks pregnant and the team were very understanding of my situation and made the process very easy and convenient :)
Frank and the Carbar team are fantastic to deal with. Even during the peak of the Christmas period where they should be having holidays they were able to get my car needs (and wants) sorted. I really appreciate the hard work they put in to delivering the most for my money. The attention to detail is second to none. Will definitely seek their assistance on my next purchase. Have already spread the word! You guys are ROCKSTARS in the car dealer world. Thanks a million!
Whilst I ultimately didn't end up buying the Audi A5 from these guys for personal reasons (unrelated to Carbar), I found Frank and the team to be of exemplary professionalism. Car was in mint condition and immaculate, just as described! I would recommend anyone to deal with them with confidence you'll get exceptional service and a fantastic deal.
I had been looking for a car for a long time with some other providers and lost hope on good service until I came across these guys. They are simply amazing, such smooth processes and immediate delivery! Tam and the team were amazing in making my experience the best. I recommend everyone to try them. I’m going to their customer for a long time that’s for sure.
Frank is the man - its as simple as that ! Purchasing a car through Frank from a Carbar was a simple and stress free process. Nothing that i asked for was to much or too difficult, Frank was prompt and enthusiastic in helping me as much as he could. He was always contactable and always willing to go the extra mile to help me out. Could not recommend him enough.
Exceptional customer service that went above and beyond, far exceeding my expectations - Frank is extremely personable and was very thorough with information given. He’s reliable, honest, genuine and helped made the best decision on options which suited my needs and criteria. Transaction was smooth, efficient and effortless. Highly recommended for a fabulous, hassle-free vehicle purchase experience. Thank you once again, very much appreciated, Frank.
I recently bought a car from Frank at CarBar. The entire experience from choosing the car to closing the deal was really well managed. Frank is very responsive and knows his cars and the rules/regulations really well. He was able to arrange finance within a couple of hours and everything was handled online. Highly recommended for finicky buyers specially who want the satisfaction of having all their questions answered before the purchase. thank you Frank.
5star For the Purchased Car,Help, Customer Service and Most important no pushy sales attitude... This place has some great collection of cars with price and condition on point. Cars price was the lowest all over Australia. To make the purchase with confidence Car came with all the Logbooks and service history... Special Mention to Mr.Frank(Sales Consultant) for handling the whole experience and being a genuine help... If you looking for a good car CARBAR it is......
Great! Urgently needed a car as I got into a messy car accident. Carbar organised a car immediately for pick up at a very reasonable rate. Quick and easy to deal with! Once I got my car sorted, return process was really easy. No hidden cost, no questions asked upon return. Highly recommended!!
These guys are Awesome!!! I will never deal with another car dealership ever again after experiencing the Carbar Service. Belle is fantastic.. nothing was ever a hassle for her. From my initial phone call to having the car delivered Belle was very helpful in every step of the way. Thank you Carbar . I am a customer for life! I highly recommend Carbar if you are looking to buy a car or a subscription Car service.
These guys are Awesome!!! I will never deal with another car dealership ever again after experiencing the Carbar Service. Belle is fantastic.. nothing is ever a hassle her. Thank you Carbar . I am a customer for life! I highly recommend Carbar if you are looking to buy a car or a subscription Car service.
Very happy with my new purchase! Frank was great to deal with and has excellent customer service skills. Frank was friendly, honest and answered all my queries on time throughout the whole process. Thank you for your service. Rosa.
The service from Frank was outstanding! He was very friendly and quick to answer our many questions. The 3 day try before you buy option a fantastic way to get a feel for the car and have a good think before you make a decision. We never felt any pressure and are happy to recommend Carbar to anyone looking to buy a quality car.
Great service. Give you plenty of time to look around and approach when you are ready. No pressure at all in anyway, we weren’t overwhelmed with typical car dealers talk. More informative approach where we can enjoy the experience and get a chance to ask questions when we are ready. Special thank you to Frank for the pleasant interactions. We definitely go to Carbar again for our future cars.
Had a great experience buying a car through Carbar. They made it so easy, no pressure, seamless process and a great price. The sales help are so great too, really nice. HIGHLY reccomend!
Frank is a really friendly and honest dealer. I have changed a lot of cars as a person who really likes cars. I have also met many dealers, but this is the first time I have given a fair and honest answer. So now I own the safest and cleanest car. If you want to buy a really safe and accurate car, find Frank. If I buy a car in the future, I will visit him again. Because it is accurate.
Frank exceeded our expectations. This was such a big deal for my partner and I and Frank made it a smooth, easy experience. Frank was fantastic. He was knowledgeable, efficient, helpful and very honest. We never felt pushed or uncomfortable. I could not recommend him any more. If you’re looking for a new/used car check these guys out.
Very happy with the service I've received from Car Bar. Frank assisted me with my purchase. He was most helpful, courteous, patient and kind. Enjoyed my experience with Car Bar and purchasing my new vehicle!
Outstanding customer service, very professional and would highly recommend . Lovely experience. Frank would be one of the best salespeople in Melbourne. Great approach, understanding and no pressure
Nelson Da Silva
Had a great experience buying my car from Car Bar. Frank was fantastic, not pushy, helped me get what I wanted. One year on and my car hasn't missed a beat. I can't recommend these guys highly enough.
Jane Van Assche
I have just had a wonderful experience buying a Jeep. I dealt with a great team, who were professional, polite, not pushy, always went out of their way to assist. Grant, Tam and Jacinta thank you for your great customer service. I highly recommend Carbar to anyone looking for a Used Car/Jeep.
Not having to drive from dealership to dealership to go car shopping on Saturdays was such a bonus. Loved having the car delivered to my workplace for a 3-day test drive. Lovely staff who weren't at all pushy. Highly recommended!
"Found the car we liked and answer all our questions we asked. Very different experiance buying from carbar to a normal car dealer relaxed enviroment."
Great experiance with Frank from carbar! Very easy going and not pushy at all. Found the car we liked and he was able to answer all our questions we asked. Very different experiance buying from carbar to a normal car dealer relaxed enviroment. See frank for your next purchase
"looked after us very well, comfort and trust are important when buying a car"
A big shoutout to Carbar and Frank who looked after us very well, comfort and trust are important when buying a car, you certainly gave us that, thank you. Wayne & Barb
"Amazing service. Thanks Frank"
I was very pleased that we had the long test drive so the wife and kids could experience the car before buying and I could be secure that it met all our needs. Frank was incredibly helpful and very supportive and made the process of buying a car very smooth and hassle-free which was very reassuring. Will definitely return if we need to buy another car!!
I dealt with Frank, who was the best car salesperson I have spoken to in a long time. He really focused on ensuring the car was right car for me, and also that his product was up to my standard. He's a pleasure to deal with - you can't go wrong.
Very unique concept and very helpful with the 3 day test drive. Call and see Frank, he is not pushy and the cars sell themselves!
"Great service and lovely cars"
Great service and lovely cars . We were looked after by Frank who was friendly, helpful and never put any pressure on the sale. Great way to buy a car.
Jane Van Assche
I have just had a wonderful experience buying a Jeep. I dealt with a great team, who were professional, polite, not pushy, always went out of their way to assist. Grant, Tam and Jacinta thank you for your great customer service. I highly recommend Carbar to anyone looking for a Used Car/Jeep.
"Loving the X3"
Had a great experience with Tam hes down to earth and honest and looks after the customers needs . Thanks Tam , loving the X3.
Chong Guan Jie Elton
"Service was really good!"
Service was really good. Tam went all his way to help us get the best price.
"They knew exactly what we wanted"
We have been looking for a 7 seater for a while until we found carbar. Tam, our consultant was very helpful. He is not the typical salesman that you will find in car yards. His manager was a nice, humble gentleman as well. They knew exactly what we wanted. We recommend carbar to anyone who is interested. Carbar has proved to us how honest they are by calling us even after a few months after the sale, to inform us we have over paid. We can guarantee that no one will regret after choosing carbar.
"Very impressed with Carbar."
Very impressed with CarBar. Lasse was extremely helpful, friendly and non pushy which made the whole experience easy and straight forward. Very happy with my new car and the service at CarBar
Had a wonderful experience with carbar. The innovation in this idea is amazing, unfortunately the car wasn’t for me but being able to test drive it for the weekend helped me make up my mind and I will be looking to eventually purchase my vehicle with carbar. Frank was extremely helpful and not pushy at all. Couldn’t recommend any higher.
"Absolutely one of the best ways to purchase a car"
Absolutely one of the best ways to purchase a car if you're busy with work or family matters and cant find time to go out adventuring caryards for something. Testing the car for 3 days is unbelievable and they even deliver to your front door! I personally recommend Frank as he was proffessional and it was incredibly refreshing dealing withsome and his team without the real pressure of purchasing the car on the spot. But i did anyway haha
Great place to get a car from.
"Best Customer Service"
really had a good experience with carbar .Best customer service.Belle has been amazing and prompt in resolving all my queries .I will recommend all my friends and relatives to purchase car from Carbar.Absoluteky amazing experience.
Frank is a professional sales and being so helpful through the entire process. Prompt response (usually within 15 mins!!!) to all enquirers that made. Superb!!! Car got delivered on-time. Thank you, the carbar team.
Great experience. Awesome customer service. Frank is by far the most honest, reliable and trustworthy salesmen i have dealt with. You are a legend!
Great car, Frank's service was awesome
"Very happy with my new Yaris"
Very happy with my new Yaris I purchased from Frank at Car Bar. Quite relaxed approach here, no pushy sales people. They let me take for a test drive on my own and I was able to take my time to have a good look at the car.
"No pressure/No conflict experience"
Having found Carbar through a carsales post, I was a bit sceptical of their different and hands-off approach. However, after reading their FAQs, terms and conditions, about us etc on their website as well as seeing all the positive reviews online; my mindset quickly changed as I came to appreciate the no pressure/no conflict experience you rarely get at other dealers. The 3 day test drive allowed me time to see how the vehicle fits in with my daily life, as well as being able to conduct a thorough vehicle inspection without feeling pressured to move along by a dealer. Frank was a great help throughout, always readily available to take a call and discuss options further. Also going out of his way to organise a 3rd party vehicle inspection at short notice. Would highly recommend Carbar’s service to anyone.
"Great to deal with!"
Great to deal with! Ask for Tam a good guy!!
Try/Buy is a great way of buying a new car
"Not pushy at all"
Frank was excellent, he was easy and honest to deal with. Not pushy at all.
So far, it's been a refreshing experience. No shtick and posturing - only straight up helpfulness from Frank Tsai. I look forward to concluding the sale and driving away with Carbar and myself happy.
Prompt courteous service throughout negotiations and purchase. Thoroughly satisfied. Highly recommended.
"A pleasure to deal with"
Honest straight up dealing , no hard sell pushy sales people. A pleasure to deal with.
Fantastic service staff were fantastic. They were not pushy sales people. They let me drive the car without them coming along and told me to take my time. Very happy with the car I bought. Will tell my friends and family tombuy theirmnext Car from here. Thank you
Frank’s service was great! The whole process of my purchase ran smoothly and he made sure it was as simple as possible. Love my new ride!!
Carbar worked out to be a great way for me to buy a car and the 3 day trial was a great way to go. I liked that the people I made contact with were helpful and were not trying to make a sale. I also liked the way that they were flexible to my needs. The only problem that I had was that it took a while and a couple of phone calls for the spare keys and service books to be sent to me and for the car to be registered in my name. Peter Achurch
I loved the service from start to finish. To start with I did not have time to go and visit places and test drive due to newborn, "try buy" helped me with that and after that every step forward my purchase was smooth and carbar went extra mile to make things easy for me. I highly recommend CARBAR.
We purchased from Carbar. Very impressed with their stock and service. Very good customer service. We dealt with Billy and he was helpful and not pushy at all. We would recommend Carbar to anyone looking for a used car.
"I am more than happy to recommend Carbar."
Found the car on Carsales and chose to view the car in Port Melbourne. Car was as described and everyone was very professional. IFound the car on Carsales and chose to view the car in Port Melbourne. Car was as described and everyone was very professional. I am more than happy to recommend Carbar.
"Easy going people, genuine and trustworthy."
I was searching the google review, I felt the reviews were fake. Now I can tell that reviews are 100% genuine. Easy going people, genuine and trustworthy. MOREOVER, they are not pushy unlike other traditional dealers. I have taken Ford Focus for 3-day trial though I didn’t buy. It was awesome experience to deal with Frank, Mahesh and GM. Well done Folks & Carbar!!!
Friendly staff & the try buy option is impressive. I got to try 2 cars that was delivered at a convenient time. No pushy sales & good quality cars. Thanks Belle & Mahesh. Surely recommend this place.
I was a bit sceptical as I had never dealt with a company/process like Carbar before. I am so glad that I did. They have made the whole car buying experience stress free and all done from the comfort of my own home. From the chats and feedback/answers, to having an amazing car delivered to my door for a trial, down to fixing any concerns I had, the whole experience has been awesome. I would (and will) highly recommend the Carbar experience to anyone., Belle and the whole team are amazing Thank you Carbar
"Very pleasant experience."
Very pleasant experience. Dealt with Frank and he was very nice and not pushy at all. Gave us ample time to make our decision and test drive. The car is top quality and i would recommend car bar to anyone looking to buy a good quality car.
Excellent service from Frank, thanks
Excellent service, friendly people, wonderful cars, Thank you.
Didn't think buying a used car could ever be hassle free but Carbar has definitely changed that. They're based in Melbourne, I have told all my family and friends to check them out.
V Maria Varma
Less hassle & great experience! Frank assisted well with the car details. The try buy service helps make better choices!!
"they take care of you after you buying the car, I think this is the most valuable element for carbar !"
Very good service for Gianni and frank, they didn't push you to buy the car, and they gives many options that other dealer won't gives, most important , they take care of you after you buying the car, I think this is the most valuable element for carbar !
"Easy and pleasant to deal with."
Easy and pleasant to deal with. Gianni was professional and intuitive. Happy with my purchase. Thanks Carbar.
"With their attention to detail and an innovative trial process we'd definitely go back to Carbar."
Fantastic service, very accomodating and a pleasure to deal with! Frank and the team made searching for a car easy. With their attention to detail and an innovative trial process we'd definitely go back to Carbar. Highly recommended.
Very Happy with my new car, great friendly service and fast hand over, cheers
Dealing with Gianni was an absolute pleasure! After quizzing him regarding a particular car, he was able to answer questions thoroughly, subsequently arranging a 3 day test-drive for me. There was nothing pushy about his approach. After a successful extended drive, Gianni was extremely helpful, working with me to purchase the car. All queries answered, and completed in a short time frame. I'd highly recommend Gianni, Frank and the rest of the Carbar crew.
"Great service and really top quality cars."
Awesome team at Carbar. Great service and really top quality cars. Would def buy from these guys again. Darren Nye, Director Auto-Trail Motorhomes.
"Love the new car and its not like dealing with car dealers with lot of fuss."
It has been a pleasure dealing with Frank at Carbar. Love the new car and its not like dealing with car dealers with lot of fuss. Will surely recommend Carbar to anyone looking to buy a car and see Frank. Very friendly and helpful throughout the process.
"The three day trial was brilliant and allowed us to get to know the car thoroughly."
Many thanks to Billy and Frank at CarBar, a brilliantly easy business model which made buying our car stress free and seamless. The three day trial was brilliant and allowed us to get to know the car thoroughly. The staff were friendly, knowledgeable and not pushy at all. Highly recommend this to prospective customers!!!! 5 Stars plus!
"Customer friendly staff and extremely good services"
Bought a very good car from this dealership. Customer friendly staff and extremely good services offered as part of the deal. Would recommend anyone looking to buy a used car!
"Price was better than most of the online private car deals"
Got my first car here. Price was better than most of the online private car deals (and most of them were dodgy). I have been even offered a free 250 point 3rd-party inspection for extra peace of mind. Pleasure to deal with Frank.
"Great idea, great value and great cars!"
Very friendly and accomodating staff. Great idea, great value and great cars! I've been telling everyone about Carbar and am a very happy customer.
Great Service and good deal for my new BMW X5. Look for Frank. Highly recommended!
"I would make the trip from Canberra just to buy through them again!"
They were great! Brought the car to our hotel while we were visiting Melbourne. I would make the trip from Canberra just to buy through them again!
"Thank you carbar for allowing me to purchase a car from the comfort of my couch."
AMAZING service & followup. We dealt with Frank and he was super professional. Thank you carbar for allowing me to purchase a car from the comfort of my couch. Everything that was described over the phone and online matched the car we received. Thank you.
"Love it! Great car, wonderful service, lovely people and accountable quality of cars!"
Bought a pre-owned car here recently. Love it! Great car, wonderful service, lovely people and accountable quality of cars! Website is also well designed and and easy to follow. Will recommend Carbar to our friends for sure!
"every car is well priced and quality sales guys"
Really amazing quality cars I am a mechanical trade person and every car is well priced and quality sales guys let you make your own decisions.
Sweet Space Sessions
"I wouldn't hesitate for a second to recommend for people to come here."
These guys are awesome. They really go out of their way to help throughout the whole process. I mainly dealt with Frank and found him to be considerate, patient and keen to help every step of the way. I didn't feel pushed to purchase anything at any point but instead I felt supported and as though I was dealing with friends. I wouldn't hesitate for a second to recommend for people to come here. These guys are great! Thanks so much for your help. I love my car!
"Excellent service from Frank."
Excellent service from Frank.. even though I didn't purchase the car, I do hope that one day I can do business with him. Well mannered and honest as well.
Duy Minh Triet Vo
"Fantastic and excellent services from Frank!"
Fantastic and excellent services from Frank! He made everything very easy to deal with, and very attention to detail. Would recommend to friends and families!
"5 star service"
5 star service, props to Frank for turning the process of buying a car into an enjoyable one
Great service from Frank, thanks!
"The whole try for 3 days is a brilliant idea."
Great service!! The whole try for 3 days is a brilliant idea. Frank was very knowledgeable, professional and helpful. Definitely recommend
"A positive and innovative way of selling cars."
A positive and innovative way of selling cars. No pushy sales team but polite and friendly staff. It was excellent to try a car for a few days before making the decision to purchase. Would recommend.
"Great concept allowing buyers to try the car for three days."
Great concept allowing buyers to try the car for three days. I dealt with Frank and Grant and both were very friendly and helpful. I'd put off looking for a new car for a while due to the hassle but every step of my experience with Car Bar was made very easy. Thanks again guys!
"Very friendly service!"
Very friendly service! great customer service and very happy with Frank’s help throughout the process! will recommend to friends and family
"I saved so much time and running around compared to regular car yards."
I had a really positive experience. I not only got a good deal on the car purchase but saved so much time and running around compared to regular car yards. Would definitely recommend Carbar to friends.
"Can’t imagine going back to any other way of buying a used car."
The Try/Buy process was great. Can’t imagine going back to any other way of buying a used car. Friendly staff helped every step of the way. Have recommended to all friends looking for a car!
"The staff were all very friendly and the car is exactly what I wanted for a good price."
Great overall experience! I had done my research already and pretty much new what I wanted. When I found Carbar I didn't know what to think when I was ordering the car for a 3 day trial. After the trial I wanted a couple things sorted (which they were happy to do) so they picked it up, did what I had requested, and delivered the car back to me. The staff were all very friendly and the car is exactly what I wanted for a good price. Not much more you could ask for. As a note to anyone interested in using carbar... I was quite skeptical of the whole thing because I was worried it could be a scam. They were very good about easing my mind and everything worked out beautifully in the end.
"I took the option of the 3 day try buy and it was a great way to tell that this was the car for me."
Had a great time buying from CarBar this week. I took the option of the 3 day try buy and it was a great way to tell that this was the car for me. Thanks to Frank, Billy and the guys for making this happen.
"Honest, easy going and keen to make an impression as the company continues to build."
Dealt with Frank and Billy before Christmas while looking at a Territory. Didn’t purchase in the end but would definitely head to the guys first next time. Honest, easy going and keen to make an impression as the company continues to build.
"Having the extended test drive really made a difference and already have recommended to others."
The service at Carbar is impressive. I was assisted by Frank who presented a professional, easy and stress free experience. Frank and the dealerships novel model cares about your sense of security with the purchase and avoids the pressure of sales people who just want a quick sale from you. After an extensive search, I feel confident purchasing from Frank at Carbar, and confident in the value of the cars they sell. The other reviews attest to this great business model. Having the extended test drive really made a difference. Getting to know the car, and staff at Carbar has made this a place I will and already have recommended to others.
"Well done Carbar, you have taken away the fear of buying a used car!"
I already had fairly high expectations when I heard about Carbar through a colleagues brother, but my actual experience exceeded my already high expectations. From start to finish it was easiest way to buy a car, the salespeople were polite and fun to deal with. And the car is just wonderful! I would recommend them to others to the highest degree. Well done Carbar, you have taken away the fear of buying a used car!
"I am would be most happy to recommend Carbar."
I recently purchased a pre-owned car. It is a great car!The service of Carbar staff was very professional. The staff did what they said they would do and did not engage in the hard sell. They were very accommodating of any requests.Website is also well designed and and easy to follow. I am would be most happy to recommend Carbar.
"Highy recommend trying out Carbar and can't fault a single thing in my experience of trying them out."
What an excellent service! From the start the staff went above and beyond to provide a service that well exceeded my expectations- and when it comes to purchasing a car my expectations are pretty high. The 3 Day Trial was a great feature that I had never heard of before and worked perfectly to get a feel of the car. Frank & the whole team were so lovely to deal with. Highy recommend trying out Carbar and can't fault a single thing in my experience of trying them out. Thank you.
"I had my dream car within a week easy, simple and quick."
I will recommend Car bar to everyone and anyone that is looking for honest, friendly and professional hassle free car experience. The team actually care about you as an individual and nothing like other dealers. I had my dream car within a week easy, simple and quick. A huge thank you to Erroll, Frank and Belle for making it the best car experience for me. I will never forget it. please go and see them they are the best its a shame no one really knows about them...will spread the word! thank you so much! BLESS
"I love the experience, this car purchasing experience is the way of the future!"
Recently bought a great car from Frank and his team at carbar. I loved the experience, and reckon this car purchasing experience is the way of the future! It’d be hard to go back to any other way now. Wouldn’t hesitate to recommend this place, team and their service to anyone - they’ve gone out of their way to help several times and always professional. I’ll be back for my next car!
"Don't be put off by the 'strange' concept of an online car dealer... definitely worth giving it a go."
Just bought a car from these guys. It was so convenient having the car delivered to us and dropped of for a three day test drive. So much easier than driving out to a car yard. So good to try it out for three days ourselves and make a decision without a used car salesman in sight!! All communication was friendly and helpful. Don't be put off by the 'strange' concept of an online car dealer... definitely worth giving it a go.
"Carbar made buying my car so easy！"
Carbar made buying my car so easy. Frank was fantastic, exceptional customer service, any questions were answered, pictures we wanted were sent through car was ready to go when we arrived.We live 4 hours away from Melbourne and it was well worth the trip. Would not think twice next car we buy going straight back there.
"High quality cars with excellent price tag."
My dad and I both brought a car from here. We spent a good 2 days there (8 hours!). Staff were extremely knowledgeable and friendly; high quality cars with excellent price tag. Credits to Grant and Frank for their excellent service! Definitely recommend to friends and family.
"I would definitely choose to deal with them again in the future!"
This is a really wonderful concept which allowed us to test out a car in our everyday life. Ultimately the car was not big enough for our family which we may not have discovered otherwise. The staff at car bar were lovely and very helpful. Unlike many car dealers, I felt like they genuinely wanted to help us find the best car for our situation. I would definitely choose to deal with them again in the future!
"Loved the process, being able to take car home and test it out"
Would not hesitate to recommend Frank and his team at Carbar. So patient with Mum and I and honest and trustworthy. Loved the process, being able to take car home and test it out and take it to our own mechanic gave great peace of mind. No pressure unlike other car dealerships. Will definitely come back if we’re in the market for a car. Thank you so much!