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Carbar Subscription Services

How does the subscription work?

Very simple! You pick a car and drive it at a weekly rate on either Shift or Cruise subscription plan. There’s no lock-in contract. It’s just like subscribing to Netflix.

Which subscription plan is right for me?

SHIFT - If you are more of a car enthusiast and enjoy switching vehicles, then ‘Shift’ is right for you. Every 3 months, you can swap a car with no extra charge. ‘Shift’ offers the ultimate flexibility for those of you who like to mix things up.

CRUISE - If you’re looking to keep the same car for a longer period but with all the flexibility of subscription, then this is for you. Pay an initial setup fee for a lower weekly rate. No minimum term, no return notice period.

If you’re still unsure, get in touch and our Product Specialist will be able to assist!

What does the weekly price include?
What if my situation changes and I need to cancel my subscription?

No problem at all. Just call us up and give us two weeks notice, we can arrange for the car to be picked up and we will cancel your subscription. Simple as that.

Is there any upfront fee?

If you’re considering SHIFT, a refundable insurance bond is required. You get this back when you return the car.

If you’re considering CRUISE, the setup fee is non-refundable.

What is the minimum term?

SHIFT: one month

CRUISE: no minimum term

Is is necessary to have a driver’ license for above one year?

No, but you will need to submit your driver history report as a part of your application.

What are the documents required for the application?

Here's the checklist of the documents required for the application:

  1. 100 points of Identification Documents (Driver’s Licence is a MUST)
  2. Latest utility bill or lease agreement with your most current address and your name on it.
  3. 3 months worth of bank statement.
  4. Driver history report
  5. Credit score
What happens in the event of an accident or the car is damaged during my subscription?

The damage excess is $2000. If you return the car undamaged, the bond will be refunded to you or will be deducted accordingly based on the condition of the car.

Can I subscribe to a car if I have an international driver’s licence?

Of course, you can! As long as you’re registered with VicRoads and have a Client ID, that shouldn’t be an issue.

What is the difference between subscription and leasing?

Well, it’s just like you subscribe to Netflix. You don’t get locked in a contract like leasing a car and you can cancel anytime.

Can I swap the car?

Yes, you can. If you’re on the Shift model, you can swap a car for free every 3 months. There will be a charge of $150 admin fee if you wish to swap before 3 months.

If you’re on the Cruise model, there is no minimum term so you can change up your subscription anytime.

Buy

How is Carbar different from other car sites?

We are not your traditional car dealer. We’re a tech company that helps eliminate the hassle of buying and selling a car. We don't have a car yard or pushy sales people, so our cars are priced fairly. You can buy a car directly from our website and we’ll deliver it to your door (for no extra fee). Each car is thoroughly inspected, detailed and backed by a 3 Day/300km Try/Buy period.

Why are you any better than a traditional dealer?
Where can I view the car?

At your front door! At the seller’s home! In our showroom! The choice is yours. Sellers advertise their cars on our site but the car remains in their possession until a buyer is found.

Once you have paid your $50 deposit and the insurance bond, we’ll deliver the car to your door (within 50km radius of Melbourne CBD).

We also back the cars with a 3 day/300km (whichever comes first) money back guarantee. If you don't fall in love with the car, and provided it's in the same condition, we will take it back.

Is this Safe? How do I know you have the cars?
Do you negotiate?
How does the 3 Day/300km Try/Buy period work?
Where do you deliver?
How do I know that I am getting a quality car?
Do you help with financing?
How can I pay you?

Sell

Does Carbar charge me any fees?

Traditional dealers usually pay less for cars, and sell them for more. The advantage of Carbar is that we don’t have a car yard or salespeople. So we don’t have the same overhead costs. We can afford to pay sellers more and give buyers a better price.

Can I sell my car elsewhere while it's listed on Carbar?
How do you determine the price for my car?

We use market data to scan prices, as well as prices from car classifieds and other sources. We then use that data to calculate a super-competitive price. This ensures that both our sellers and buyers are getting a great deal.

Can you inspect my car at home or at work?

Yes. We’ll inspect it wherever suits you. We want to make the process as easy and hassle-free as possible.

Do I need to be present for the inspection?

Yes. Our inspector will need to meet you and verify that you are the owner of the vehicle. We’ll need to see a physical copy of your driver’s license and the car registration. Once those formalities are done you're free to do whatever you like. The inspector will give you back your keys once the inspection is complete. Of course, you're also free to stay with the inspector throughout the process. It’s up to you.

What happens after my car passes the 250-point inspection?

Congratulations! Your car is one of the selected quality vehicles accepted by Carbar. If we can come to an agreement on the price, we will buy your car by putting a deposit on it. We will then contact you as soon as we find a buyer. Of course, if your car doesn’t sell within 40 days from the agreement of purchase date, we will pay you the balance regardless. So you can relax. The deal is done.

How long does it take to sell my car with Carbar?

On average, you can expect us to sell your car in about 30 days, and at a maximum of 40 days. You can drive your car during that period and remain responsible for it, right up until the moment we come and collect it.

I have a loan/lease. Can I still sell my car through Carbar?

Of course! We'll happily sell a leased car or a car with a remaining loan. We'll even handle all the paperwork for the process, and deal directly with the bank.

What if I sold my car, but the buyer returns it afterwards?

Once Carbar provides you with your final payment and picks up your car then you’re 100% finished. Provided everything you have said about the car is correct, then anything that happens after that point is our responsibility.

Have a question?

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